SHIPPING & RETUNS

SHIPPING

All Orders are sent via Australia Post and shipped within 3 working days unless contacted otherwise. You will receive notification once your package has been shipped.

Australia & New Zealand:

-Free shipping on all orders within Australia & New Zealand.

Worldwide Shipping:

-$15AUD Flat rate worldwide shipping outside of Australia.

-Free Worldwide shipping on all orders over $70AUD

Please ensure all address and shipping details are correct when completing order, any lost packages due to incorrect details is not the responsibility of Grouphome.

 

RETURNS

Be sure to use our Sizing Charts before purchasing to ensure you get the correct size item(s). We do not offer a refund if you simply got your size wrong.

Returns will only be accepted if item(s) arrive damaged at the fault of our own. We will require photographs showing damages before accepting returns.

We only accept exchanges within 7 business days of receiving your order.  Exchanges outside of those seven days will not be accepted.

To organise a return, please contact info@grouphome.com.au (within 7 days of receiving your order) and you will be contacted for further information.

Thanks for understanding!

-GPH